Habit pattern errors—when practice doesn't make perfect.
A fresh approach to improving learning and transfer of training, eradicating bad or unsafe habits, accelerating transition and
conversion training and correcting technique faults, misconceptions and other persistent errors.

Questions about Workplace Training on CD ROM

What is contained in the CD ROM course?

A full description of the course content is contained on the web site.

I insert the CD into the drive, but nothing happens?

If for some reason AutoRun doesn't work, it may be disabled: Go to Start/Settings/Control Panel/System/Device Manager and make sure View Devices by Type is selected. Double-click the CD-ROM line and note how it produces a new line underneath. This new line describes the type of CD-ROM you have. Double-click that new line and you should see the CD-ROM Properties window. Select the Settings tab and look for a checkbox labeled Auto Insert Notification. To enable AutoRun, check this box, click OK twice until prompted to restart your PC, then do so. AutoRun is now enabled.

If autorun is not disabled, but does not work with the CD, you can start the program manually. Click Start, Run, and type in D:\safetycourse.pdf, where D: is your CD ROM drive letter.

Is my credit card information secure?

Yes. Your information is encrypted so it is secure in transit. This is according to the international standards for secure credit card transactions. Just as importantly, though, your credit card information is secure once it reaches us. Although we do keep a record of who our customers are, so we can tell them about upgrades, we destroy credit card information so it does not remain on our computer. We also employ a secure firewall to protect your information during the short period that it resides on our computer.

I want to buy your workplace training CD ROM. How do I do that?

The CD has been replaced with an online course. Go to the secure online Order Form, to place your order.

I don't like the course, so how do I get a refund?

Go to the "legals" page link on each page of our web site., where you will find a statement of our refund policy.

I've paid for my CD ROM, and you've confirmed my order, but it's been two weeks and I haven't received my CD yet?

International postage to the U.S.A. and other countries can take around two weeks, sometimes longer.

I don't have a credit card, so how do I place an order?

Customers outside Australia who do not want to use credit card can pay by International Bank Draft/Check. Other forms of payment are described on the Order Form.

What is your refund policy?

Go to the "legals" page link on each page of our web site., where you will find a statement of our refund policy.

Questions about the Old Way/New Way® workplace learning online course

What does the course involve?

A full description of what the course involves is contained on the web site.

Questions about the sports coaching course

What does the online course contain/cover?

A full description of what is in the course is contained on the web site.

Is my credit card information secure?

Yes. Your information is encrypted so it is secure in transit. This is according to the international standards for secure credit card transactions. Just as importantly, though, your credit card information is secure once it reaches us. Although we do keep a record of who our customers are, so we can tell them about upgrades, we destroy credit card information so it does not remain on our computer. We also employ a secure firewall to protect your information during the short period that it resides on our computer.

I don't like the course, so how do I get a refund?

Go to the "legals" page link on each page of our web site., where you will find a statement of our refund policy.

I don't have a credit card, so how do I place an order?

Customers outside Australia who do not want to use credit card can pay by International Bank Draft/Check. Other forms of payment are described on the Order Form.

Questions about the Old Way/New Way® sports coaching skills online course

What does the course involve?

A full description of what the course involves is contained on the web site.